Wednesday, March 28, 2018

NBCU CEO: Facebook Has 'A Serious Problem'

Steve Burke
As an investor in Snap Inc. and professional power user of Snapchat, NBC Universal has emerged as a prominent cheerleader for the platform. And during the conglomerate's annual Innovation Day, CEO Steve Burke on Tuesday again professed his love, reports AdAge.

"Snap for a whole variety of reasons values professionally produced content," Burke said during the event, which gathered media and marketing executives to hear from thought leaders in the space. It supports high-quality content by curating it for users and recognizing networks' need to fund it by selling and inserting ads, he said.

NBCU invested $500 million in Snapchat during its IPO last spring and has been leaning into content creation for the platform with the daily news show "Stay Tuned."

Burke's comments came roughly a week after The New York Times and others reported that Cambridge Analytica, the political data firm that worked for Donald Trump's presidential campaign, drew on improperly obtained data on 50 million Facebook users.

"Facebook has a real problem, they have a very serious problem ... large businesses are based on trust," Burke said. For Facebook, that challenge is exacerbated by a business model based on capturing data people don't know is being collected, he said.

As for potential new government regulation of Facebook and other digital powers, Burke noted that TV has always been regulated. "We don't take cigarette ads, we don't put a liquor ad on at two in the afternoon," he said. And TV advertising still largely is sold person-to-person, with human beings watching a commercial before it runs to ensure that it's appropriate, he added.

"Facebook is a gigantic business, and gigantic businesses have a responsibility to the world," Burke said.

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